Customer Support
Quick steps to support

Raise a ticket
Raise a ticket with the support teams either by telephone, email, support portal or live chat.

Ticket received
The support team will analyse your ticket and assign your customer SLA.

Resolve
A member of the support team will either attend site or provide a quicker resolution via remote support.

Follow Up
To allow us to continuously improve our service, you may be asked to complete a short survey.
Contact Details
Phone | 01482 420165 (option 1) |
support@primarytech.co.uk | |
Tickets | Raise a Ticket |
Additional Support
You may have been asked by a member of our support team to do one of the following:
Allow Remote Access |
Download the Chrome Remote Desktop |
Latest Knowledge & Insights

Reliable Business IT Hull: Why Your Business Needs Stable Tech | PrimaryTech
In the dynamic business landscape of Hull and East Yorkshire, every local firm, from bustling city centre enterprises...
Read more

Empowering UK Education: Unpacking the Latest AI Innovations in Google Workspace for Education
The landscape of technology in UK education is constantly evolving, and at PrimaryTech, we know how vital it...
Read more

Why the ASUS ExpertBook P5 is the Perfect Business Partner for Hull & East Yorkshire SMEs
In the bustling landscape of Hull and East Yorkshire, local businesses, especially SMEs, are constantly striving for efficiency,...
Read more
View All Updates