Customer Support
Quick steps to support
Raise a ticket
Raise a ticket with the support teams either by telephone, email, support portal or live chat.
Ticket received
The support team will analyse your ticket and assign your customer SLA.
Resolve
A member of the support team will either attend site or provide a quicker resolution via remote support.
Follow Up
To allow us to continuously improve our service, you may be asked to complete a short survey.
Contact Details
| Phone | 01482 420165 (option 1) |
| support@primarytech.co.uk | |
| Tickets | Raise a Ticket |
Additional Support
You may have been asked by a member of our support team to do one of the following:
| Allow Remote Access |
| Download the Chrome Remote Desktop |
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